Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to ensure clarity and transparency for our valued customers.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high volume periods, processing times may be extended slightly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Overnight Shipping (1 business day, if available in your area)
International Shipping: We do not offer International shipping at this time.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for the tracking information to become available.
Shipping Issues & Delays
We are not responsible for delays caused by the carrier, incorrect address information, weather conditions, or customs clearance. Please double-check your address before finalizing your order.
If your order hasn’t arrived within the expected timeframe, please contact us at support@nurturedlifebalance.com with your name and order number, and we’ll look into it for you.
Lost or Stolen Packages
We are not liable for lost or stolen packages confirmed to be delivered to the address provided. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.